CCBerries - FAQ

	Custom Gourmet Chocolate Covered Strawberries

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Product

Frequently Asked Product Questions

How do you ship chocolate covered strawberries?
Why do you use real gourmet chocolate?
Why do your berries get dipped all the way to the leaves?
Are your products kosher?
Do you make sugar free products?

How do you ship chocolate covered strawberries nationwide ? First: we always use gel packs to keep the product cool and protected all year round, some competitors don't, the problem with this is you never know when a package will be left on a heater vent or routed through a warm southern city. During the warm summer months we use larger gel packs. Second: Our specially designed gift packaging hold the chilled berries secure inside a sealed insulated container. Third: We always ship using overnight service so that the package has the highest possible chance of arriving in perfect condition. We've seen some competitors trying to go the cheaper route, using 2nd day service: they don't last long since the gel packs generally will not last 2 days.
	Why do you use real gourmet chocolate when most of your competitors don't? Real chocolate just tastes better. We don't want to sell a second class product even if it costs us more for the ingredients. Real chocolate is cocoa butter based, and anything that is vegetable oil based (palm kernel and partially hydrogenated palm oils...) can't legally be called chocolate. The companies that falsely advertise that they use chocolate are depending on your not knowing the difference. Read More.
Why do your berries get dipped all the way to the leaves? A) It protects them better in transit. It's pretty simple, the chocolate shell acts as a shield to protect the strawberry. Think of it this way: which is harder: Chilled chocolate or a chilled strawberry? Obviously the chilled chocolate is harder and better suited to protect the fragile strawberry inside.
	Are your products kosher? No. We actually spent great deal of time looking into it. One group wanted us to pull the stems (which sort of defeats the whole long stem strawberry concept), others wanted to control which days of the week we were opened. The requirements varied greatly by group. We also found that some companies that were getting certified were not meeting the FDA regulations for what can legally be called 'chocolate'. The requirements were based on a tradition rather than safety or quality and would impact our commitments for local functions and weddings. So while we respect others beliefs, we can not let those beliefs dictate the days of the week that we are open or if our strawberries have stems.
Do you make sugar free products? Just click on Sugar Free to be taken to that part of the online store.
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Gourmet Chocolate Covered Strawberries are the perfect gift, but don’t be swizzled by the vast majority of companies that don’t use real chocolate and don’t offer long stem strawberries. The other companies scrimp on the ingredients using a vegetable oil based coatings that can’t legally be called chocolate: remember if there is no cocoa butter it can’t be called chocolate.		Gourmet Chocolate Covered Strawberries are not just for Valentine's Day, they are the perfect upscale gift for many occasions, for birthdays, anniversaries, holidays and so much more. With strawberries being grown around the world: they are always in season somewhere.We've taken the chocolate covered strawberry to the next level : putting words & pictures (or even your corporate logo) right on the surface of a chocolate covered strawberry.